We've had a busy couple of weeks but haven't been very good at photos or updating the news - apologies. As well as the regular activities we've also been on the bus to see the rhododendrons at Sandringham and we were planning to go out again this week to movement to music Heather's house in Morston. The weather has postponed this. Following a residents' meeting on Tuesday we're now planning outings to Pensthorpe and Muckleburgh War Museum. These will need plenty of helpers so we'll be publicising them them nearer the time.
Last week also saw a CQC inspection. She spent one and a half days with us and we've just received a draft report which is very complimentary about the care that she observed. There are a few black marks which is disappointing and these are to do with record keeping, training and auditing the care. She acknowleged that Gaynor hadn't had long to make her mark, however the issues raised are relatively easy to put right. The main thing from our point of view is that she thought that the staff and care are good.
Last week also saw a CQC inspection. She spent one and a half days with us and we've just received a draft report which is very complimentary about the care that she observed. There are a few black marks which is disappointing and these are to do with record keeping, training and auditing the care. She acknowleged that Gaynor hadn't had long to make her mark, however the issues raised are relatively easy to put right. The main thing from our point of view is that she thought that the staff and care are good.
